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The Flow of Value

Systems capability, after Ackoff: the performance of a system depends on how the parts fit, not how they act separately. A view of value across the whole operation.

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The Flow of Value, slide 11 / 6

What you'll take away

  • Why local optimisation degrades the whole
  • Seeing value as it actually moves through the business
  • Designing hand-offs instead of tolerating them

The Bettany Brief

Thinking is cheap. Change is the point.

If something here mirrors a problem you're wrestling with, let's talk it through — no playbook, no pitch deck, just a straight conversation about your operation.